QUESTIONS & ANSWERS
How is ORI different from Natural Paw?
Natural Paw's sister company, ORI Graystone Natural, is an all-new granular tofu cat litter focused on serving pet parents with automatic self cleaning litter boxes. Using the same great all-natural plant based ingredients as Natural Paw's tofu cat litter, ORI is a small granular shape that can easily be sifted through your litter robot. While ORI's granular litter is also compatible with regular and sifting litter boxes, it was developed specifically for use in automatic litter boxes. The clumping, dust control and odor control properties are the same on ORI's granular litter as they are on Natural Paw's pellet tofu litter. It is also the same lightweight 4.5lb bag that lasts 1 cat 1 month.
Is Robot 4 compatible with tofu cat litter, and what are its key features?
Yes, Robot 4 is fully compatible with clumping tofu cat litter. It features an advanced filtration system that efficiently sifts the litter, leaving a clean box for your cat. The unit is app-controlled, allowing you to monitor and manage cleaning cycles remotely. It is suitable for cats up to 9 kg (19.8 lbs) and offers minimal maintenance—just empty the waste drawer as needed and occasionally clean the interior for optimal performance.
What should I know about using the Robot 4 with ORI tofu cat litter?
Robot 4 is designed to work perfectly with clumping tofu cat litter. It features a smart self-cleaning system that separates clumps from clean litter, ensuring the box is always ready for your cat. The Robot 4 connects to an app, allowing you to monitor your cat’s usage and adjust settings from your phone. It’s suitable for cats weighing up to 9 kg (19.8 lbs) and requires minimal upkeep—simply empty the waste drawer as needed and clean the interior occasionally to keep it running smoothly. To get the best performance, make sure to select the "Clumping tofu cat litter" option in the app settings.
How many ORI tofu cat litter bags should I purchase per month?
It's simple! 1 cat = 1 bag = 1 month. Our clumping litter is also great for multi-cat homes. The ORI tofu cat litter system is built for pet-parents who do not like to keep large unsightly tubs of litter in their pantry. Our simple system will keep the litter where it belongs, in the box! Alternatively, if you like to purchase in bulk to make sure you never run out or for maximum savings, we recommend an 8 pack of litter, which will last up to 8 months!
1.FOR FIRST-TIME CUSTOMERS: START WITH THE STARTER KIT (4-PACK) FOR THE BEST EXPERIENCE!
We understand that many of our new customers are discovering our brand through recent marketing efforts. If you're new to Natural Paw or ORI, starting with the Starter Kit (4-pack) is essential for the best experience with our tofu cat litter system. Here's why: Complete Setup: The Starter Kit ensures you have enough litter to properly fill your box and get the full benefit of the system from day one. Starting Fresh: If you're starting with a new, empty litter box, a 1-pack refill bag won't provide enough litter to set up your box properly. While the 4.5lb refill bags are great for monthly top-ups, they're not suitable for first-time users who need to fill a fresh box. No Worries About Running Out: The Starter Kit is designed specifically for new users, ensuring you're fully stocked from the start and avoiding disappointment. Convenient & Space-Saving: The 4-pack is compact, easy to store, and provides everything you need without the need for bulky tubs of litter. Important note: The Starter Kit (4-pack) is designed for: ORI: Litter for automatic self-cleaning boxes. NP: Litter for traditional litter boxes. Starting with the Starter Kit ensures a smoother, more satisfying experience for you and your cat. If you have any questions or need assistance, our customer support team is here to help!
3. How do I save 20% on my first order and 10% on all future orders?
Autoship! Our autoship feature is a simple three-step process and will give you 20% off on your first order and 10% off on future orders. Step 1: click on "account" to create an account with Natural Paw Step 2: go to the "shop" tab and click on the box that says "autoship" Step 3: select your favorite scent of tofu cat litter as well as the delivery cadence (monthly, bi-monthly...) The 20% discount will be automatically applied at checkout so you're all set! ORI's granular litter will be on pre-sale starting November 1, 2022. Autoship will not be available until January 2023, once the product is in stock.